Returns and Exchanges Policy

You may return your order for a refund or exchange. RICKY ALESSANDRO does not offer free shipping on returns or exchanges and is incurred at the customer’s expense. However, in the event of an exchange, RICKY ALESSANDRO provide free shipping to reship the exchanged item. All refunds will be applied to the original payment method. A refund will be in the amount of the total goods purchased, not including original shipping cost.


RICKY ALESSANDRO online returns of non-sale, unworn/unwashed merchandise with original tags attached within 30 days of your order receipt. If you return a package that does not meet these criteria, it will be denied. All denied returns will not receive a refund and will be forfeited. For more information, please contact:


To return an item for a refund or exchange, please send to the below address. Please include order number and if you would like a refund or exchange. If requesting an exchange, first please check the website make sure the item is in stock and include the style name and color to be exchanged.


Send To:



Legato Terrace

Silver Spring, MD, 20901

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